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Improving Performance

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by John Austin in Behavior change, Leadership, Safety

I was reminded today of how, in an effort to improve things in organizations (and in safety too), we often assume we must ADD things … rather than remove things.

Here are 3 things you might consider asking to bring you back to what’s important in improving performance:

  1. What are we solving for? What is the essence (the simplest way to describe) of what we are trying to accomplish?

  2. What barriers exist to us executing on this? How do we identify them in a non-threatening and objective manner?

  3. How can we remove these barriers in a non-threatening way that pulls the team together?

Instead of adding something, consider what you can remove to reduce friction, and improve performance (and happiness).

Let me know your thoughts, comment below or send me a message.

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